CAN YOU MAKE ME A CUSTOM HANDMADE PORTRAIT SCULPTURE?
Sorry we don't offer custom or personalised artwork.
The only artwork available to the public is listed on www.pippi island.com.au All pieces are 100% handmade and painted.
PRE-ORDER RELEASES
I only offer pre-orders at the moment and can only accept a limited number as I am a small studio. Once ordered, this can take up to 8 weeks to cast and paint and then ship. Delivery is 10-14 days from shipping date.
However, if you don't want to miss out being notified of a pre-order, please join me on instagram OR you can subscribe to my email list.
WHAT ARE YOUR SCULPTURES MADE OF?
We use various mixed media but the most common material we use is a taxidermist urethane resin imported from the USA for our casting.
CAN YOU JUST LEAVE THE ARTWORK AT MY DOOR?
No, all parcel sent out are sent out with express trackable shipping.
Your parcel is registered, this means you will have to sign for the package to receive it, this eliminates theft. If you’re not home to sign for the package, it will be taken to your local post office for pick up and a notice will be left at your front door or mailbox with the pick up or redelivery options.
If parcels aren't collected they are sent back to Pippi Island Australia and a re-delivery fee will have to be charged to you.
WHICH POSTAL SERVICE DO YOU USE?
We use the most premium service Australia post offers (EMS) which uses the international postal service of the country it is going to.
For example: all packages going to the US will go through USPS and you can track your item through USPS.com below is a list of the postal services used for the most common countries, if your country does not have a national postal service it will be delivered through DHL
- England - Royalmail.com
- USA - USPS.com
- Canada - Canadapost.ca
- Australia - Auspost.com
WHAT ARE YOUR CUSTOMER SERVICE HOURS?
9am to 4pm Monday to Friday Australian Eastern Standard Time AEST